Info Sessions and Advertising/Incentives

Here's some links to the initial thoughts that Nathan and I had on incentives/rewards for the training program, and thoughts on advertising/spreading the word.

Anyone who I've got linked to my bubbl.us account should be able to access them and edit them on there.

Also, here is a whiteboard where you can find and contribute to our ponderings about the introductory info session (it's a bit text-heavy for something like bubblus). You should be able to edit the writeboard yourself if you put in the password 'mqweb2'. It saves a new version every time you edit, so scribble away to your heart's content. :)

Finally, an example of some 'lolbrarians' which could spice up training/info sessions (bad grammar could be edited out, of course...)

Google Wave and Libraries

Hi there,

I have recently been sent the information below which is interesting in terms of the use of Google Wave in Libraries. I'll drop the original document into out Web 2.0 K:\ folder. Comments welcome.

Lhan

• Google Wave and libraries: a snapshot
  
  
  Introduction
  
  This report is a brief, preliminary look at how Google Wave is being used by librarians and how it could be used by them in the future. I posted a question to the LIS-WEB2 mailing list (LIS-WEB2@JISCMAIL.AC.UK) on 16/11/09 asking members:
  
  · If anybody else in the library world was using Google Wave?
  · If so, what for and how?
  · Do you have any library-related waves or Wave resources to recommend?
  
  The findings presented here are opinions and information taken from the many responses received.
  
  I would like to extend my thanks to everybody on the LIS-WEB2 list who took the time to respond to my questions and to John Whalley (Senior Assistant Librarian – Manchester Metropolitan University) for information and advice regarding security in Google Wave .
  
  
  Google Wave - definition
  
  Google Wave is an ambitious piece of technology with potential for a wide range of uses. As a result, it can be hard to define. Google describe Wave as “an online tool for real-time communication and collaboration” (Google 2009) in which the main format people use to communicate and collaborate is called a ‘wave’. A wave may contain one or more ‘blips’, individual parts of a wave that can contain text and embedded features such as maps, videos or other applications. Users can communicate via Wave in real time or asynchronously and waves can be tagged by users in order to identify them.
  
  It has been said that Wave combines:
  
  “elements of instant messaging, e-mail, collaborative rich document editing, and generic support for third-party Web services in a single seamless communication medium that is more flexible than any of those things individually” (Paul 2009).
  
  For a fuller overview, it is recommended that readers refer to the ‘Resources’ section of this report for recommended introductions to Wave and, if possible, actually use Wave themselves in order to become familiar with it.
  
  
  Findings
  
  Popularity of Wave with Librarians
  
  Wave appears to be popular with librarians
  There are numerous waves started by librarians and focusing upon library issues (please see the “Library-related waves” section of “Resources” below)
  The thread on LIS-WEB2 prompted a number of members to enquire about invites to Wave
  This popularity appears to be proportionate to the general popularity of Wave
  
  
  Existing community of Librarians on Wave
  
  · There seemed to be a general willingness amongst librarians to share Wave resources
  · People were outgoing
  o Adding me as a contact
  o Inviting me to waves
  o Putting me in touch with other Wave users
  o Sending Wave invites to other librarians who requested them
  
  
  Library-related ideas for Wave
  
  · Users suggested how they might use Wave
  o For collaboration with members of an online study group
  § The group makes electronic and hard copy magazines, runs a blog and collaborates on various other creative projects
  o Integration of Wave with Talis Prism 3 via Juice
  
  
  Concerns about Wave
  
  · Security[1]
  o A number of ICT departments have concerns regarding the security of Wave
  § Like many Web 2.0 applications, it is potentially vulnerable to cross-site scripting (XSS)[2]
  § Using the Yes/No/Maybe gadget triggers a clickjacking[3] warning in NoScript[4] as the gadget contains partially hidden elements
  · While not necessarily an issue in itself when the gadget in question is provided by a trusted source (whether you personally trust Google or not is your decision) it does highlight the fact that an untrustworthy source could create a gadget with hidden elements in order to pose a clickjacking threat
  · Accessibility
  o Wave is blocked on staff computers by many councils so a lot of public library workers can not access it
  
  
  · Privacy
  o If another user has your username, they can add you as a contact, whether you like it or not
  o Once another user has added you as a contact, they can then add you to a wave, whether you like it or not
  
  
  How useful is Wave to librarians
  
  · There are not enough applications for Wave to make it useful to librarians yet
  · Nobody has found a valuable practical application for Wave in libraries
  · It has no obvious practical application beyond “time wasting”
  · Overall, respondents seemed happy to let Wave develop and let other people find uses for it before they approach it with any seriousness
  
  
  Resources
  Introductions
  
  · “The Complete Guide to Google Wave: How to Use Google Wave” a free ebook:
  http://bit.ly/1ZZTsp
  
  · “What is Google Wave?” video :
  http://www.youtube.com/watch?v=rDu2A3WzQpo
  
  · “Google Wave: A Complete Guide”:
  http://mashable.com/2009/05/28/google-wave-guide/
  · “7 Things You Should Know About…Google Wave”:
  http://net.educause.edu/ir/library/pdf/ELI7055.pdf
  
  
  Invites
  · A page on the SINTO wiki for librarians who are looking for a Google Wave invitation. People who have invitations and are looking for recipients can check this page and send out invites:
  http://tinyurl.com/ykl4wp5
  
  
  Library-related public waves
  
  N.B. You will need to be able to log into an active Google Wave account to view these waves.
  · UK librarian’s wave:
  https://wave.google.com/wave/#restored:wave:googlewave.com!w%252Bh3Tm9k-aB
  
  · Librarians Experimental Tyre Kicking Wave:
  https://wave.google.com/wave/#restored:wave:googlewave.com!w%252BlwE_uF8MG
  
  · Code4Lib Google Wave:
  https://wave.google.com/wave/#restored:wave:googlewave.com!w%252B3y5N1Y8uA.1
  
  · A Google Wave search for “with:public librarians”, which will return all publicly accessible waves featuring the keyword “librarians”:
  https://wave.google.com/wave/#restored:search:with%253Apublic+librarians,restored:wave:googlewave.com!w%252BU-GZQ11wW
  
  
  Library-related bots
  
  Igor (helpmeigor@appspot.com) – reference management
  
  Milton (uncle-milty@appspot.com) – when you type a single word in a blip, Milton returns a list of titles from the John Hopkins University catalogue relating to that keyword
  
  Fnordlinky (fnordlinks@appspot.com) – enter a PMID into a blip e.g. “PMID 12748199” and Fnordlinky replaces it with the citation information from PubMed
  
  Library-y (library-y@appspot.com) - enter an ISBN into a blip e.g. “1606992864 “ and Library-y turns it into a link to the Library Thing entry for that title
  [1] See http://theharmonyguy.com/2009/10/19/first-impressions-on-security-in-google-wave/
  [2] See http://www.acunetix.com/websitesecurity/cross-site-scripting.htm
  [3] See http://www.securityfocus.com/news/11535
  [4] See http://noscript.net/

update from today's meeting 9/12/09

We have agreed to the following process over the next 7 weeks:

• Build a wiki with information to support the Web 2.0 process - Paul and Andrew
• Use the 23 things website to create our intranet page and support the learning program - Ross
• Build the training manuals - Lenore and Lhan
• Design the information sessions and prepare the staff advertisement rollout - Zixiao, Jen and Nath

Good luck and don't forget to ask if you have any queries.

Next meeting 23 December 3-4pm in TR3 and then 27th Jan same time and place and we will meet weekly from then on.

Lhan

Web 2.0 meeting this Wednesday from 3-4pm

Howdy all,

Just a reminder that we have a Web 2.0 meeting this Wednesday in Training Room 3 from 3-4pm. I have started to build a 'blogging training manual' and this can be found on the K:\ under K:\Web 2.0 Innovation Group\blooging handout.docx. Have a look at it as I think this will be a useful tool to support our training program. It is still being drafted and the the original document is from Yarra Plenty Library, I'm still working through it! If everyone is happy with this format (we can tweak the style, pictures etc.), we'll use this to build the other training manuals (wikis, IM, RSS and social networking). What I would like to focus on in the meeting is:

• The next steps especially over the Christmas break/January leave
• Ownership of the information sessions, web support and the workshops - we need to start forging ahead with our development program
• Google Wave
• Next meeting and regularity of meetings in 2010

I believe the only person unable to make this weeks meeting is Gai, please let me know if you are unable to attend.

Lhan

Antoter web 2.0

Hi Web 2ers,

Below is a link to an article, another on Web 2.0 stuff

http://www.emeraldinsight.com/Insight/viewContentItem.do?contentType=Article&contentId=1827226

Glossary of blogging

This is a list of blogging terms:

http://en.wikipedia.org/wiki/List_of_blogging_terms

How to create a blog with Blogger

This link might be useful for training:
http://www.youtube.com/watch?v=BnploFsS_tY

Some of other links associated with this video include uploading a video with Blogger, Adjusting your blogger setting etc.

Zixiao

Aspects for Training (another bubblus mindmap)

This is really just a colourful summary of the web2 aspects we were talking about at the last meeting, and a few ideas to do with training:

http://bubbl.us/view.php?sid=460935&pw=ya5GnofBhbpYAMjJDVzYxVEZqVFp6bw

After our initial struggles with bubblus I've managed to connect up with Gai, Ross, Paul and Lenore - so you guys can now access the original mindmaps and add stuff of your own.

If anyone else wants to attempt it, you should be able to find me on bubblus if you search for 'Jennifer Nash' or my @mq.edu.au email.

If that doesn't work, feel free to comment here!

date and time

hi, I have changed the setting. to reflect aussie time zone. And posting this to see if it shows up correctly :)

What's with the time/date settings?

Hi again,

Is it just me or does everyone have US time/date details on their blog posts?

According to Help, you can change this by going into your Dashboard 'Settings' tab and then into 'Formatting'. Unfortunately, I don't have the 'Formatting' option under 'Settings' in my Dashboard. Does anyone else?

You can change the time/date details when you post, but obviously it would be much easier to change something globally so the details were right on every posting automatically.

Am I missing something? Any advice?

Ta, Caz

Signing On...better late than never

Hi All,

Just wanted to let everyone know that I've joined the blog (yes, no doubt you're all really excited by this ;>).

As mentioned briefly in the session on Wednesday, I probably won't be all that 'active' at present - think of me as a Voyeur if you'd like.

Looking forward to reading your posts - make them good (I like to watch).......

Caz

awesome way to conduct multiple searches

Ok so it's a little off topic and probably not of much interest, but I thought it was pretty cool and wanted to share:
http://www.googlegooglegooglegoogle.com/

Basically you can do 4 searches at once, on the same page so I thought someone might enjoy it.

:-)

Web 2.0 meeting 25 November

Hi All,

Thank you for your contributions again today, I find this group such a motivated lot! As I said in the meeting, I will document our thoughts and then hopefully get input from you all on how best to deliver this to Library staff and engage staff.

Out top 4 - 5 things for the first Web 2.0 sessions will be:

RSS
WIKI
BLOGS
IM
Social Networking (TBC)

I think the best way to assist staff in the process is to offer it via a few channels which will suit most learning styles:

• Information sessions
• Workshops
• Online support (via an intranet self learn page like the 23 things on the yarra plenty site)

Other thoughts were to set up a wiki for the Library to do:

• Web 2.0 training sessions
• Knowledge sharing from Library staff

The biggest thoughts posed were - how do we migrate the functions of the Library into Web 2.0 tools?

Your thoughts/comments welcome!! And any additional information that I may have missed!

By the way I'm really keen to still learn new Web 2.0 stuff but I'm just mindful that we also need to keep on track with the project as we could have fun digressing for weeks on end!! Keep your new ideas coming!

Lhan

Google Books

Google Books is probably the web tool I use the most at work, and they've just reached a new agreement with authors/publishers that has some interesting implications for how people are going to search/access books online in the future. It's available here:

http://books.google.com/googlebooks/agreement/

Mostly of interest:

"We'll also be offering libraries, universities and other organizations the
ability to purchase institutional subscriptions, which will give users access to the complete text of millions of titles while compensating authors and publishers for the service. Students and researchers will have access to an electronic library that combines the collections from many of the top universities across the country."

Another Wave guide

And here's another guide to Google Wave http://mashable.com/2009/05/28/google-wave-guide/

Lhan

Google Wave Guide

Hi all,

Here is a link to a book on 'how to use google wave' http://completewaveguide.com/ this is probably more appropriate for Paul but if anyone else has a google wave account it may be useful.

Lhan

Concept model and blog entry

Here's an interesting visual model of how social and academic circles overlap in library 2.0 - sourced from flickr:



http://www.flickr.com/photos/habibmi/222280353/


EDIT - to add another link: A very interesting article on 2.0 librarians in 1.0 libraries, which I think you will probably appreciate...

http://liblogs.albany.edu/library20/2007/09/20_librarians_in_10_libraries.html

(The blog that this entry comes from has quite an extensive collection of articles on web2.0 in libraries - it's a pretty good read).

Uses of Google Wave for business etc.

I have just spotted a site wherein lies 4 business uses of Google Wave, and 1 for fun. It is located here. Go have a look.

At a course next week

Hi Guys,

I just wanted to let you know that I am in town at a course next week from Monday - Wednesday. I will check the blog and emails at night time but will not be available in the day. Keep adding to the blog and researching your Web 2.0 stuff and I'll catch up when I am online!

I'll be in at work on Thursday.

Lhan

Happy Birthday Andrew

Hope you have a fabulous day! (I know this blog is work related - NOT)!

U.S. Public Libraries and the Use of Web Technologies - October 2009 report

Hi Guys,

I've just been forwarded this report and while it is lengthy it has some interesting elements to it.

http://www.lrs.org/documents/closer_look/WebTech_2008_Closer_Look.pdf

Enjoy the light reading!!!

The VC's Blog

I'm a regular reader of the VC's blog: http://www.vc.mq.edu.au/blog

He's got a couple of posts tagged on 'web 2.0' (under 'categories' in the right-hand column), and he's made an interesting speech on blogging/communication which you can read here: http://www.vc.mq.edu.au/speeches.php (it's the second one down).

My favourite quote:

"... Another word [Mikhail] Bakhtin coined to describe the market-place of ideas is polyphony – that is, many voices. The Worldwide Web is indeed a place of many voices, and, fortunately, not all of them are rude or inane. At its best, the blogosphere is what universities should be about anyway: the exchange of ideas, opinions and information."

Another web-based IM tool - Meebo

While we're experimenting with IM, here's another tool we could look at.

Meebo is a web-based IM app, which lets you log in to your various IM accounts from a single webpage. No need to install any software or download anything. You can set up an account with Meebo and use their IM system, or you can log in to Google Talk, Yahoo, MSN, AIM, etc.

With Meebo you can also embed a chat widget in a website so that visitors to the site can chat with you without having to sign up or login to another IM service. I guess we could use this if we set up a training program for library staff which has a support blog for them. If staff have questions about the program thwey could use Meebo to chat to one of us rather than emailing. Quite a few libraries have embedded Meebo widgets on their subject guides so that students can chat to a subject librarian from the guide.

Another tool to play with!

For the benefit of those missing from my delicious network...

A few more links of interest (just emailed these around to everyone as well, sorry to double up):

• 100+ ways to use social media for learning - http://c4lpt.co.uk/handbook/examples.html
  
• Academic software for research papers (“Like iTunes for research papers”) - http://www.mendeley.com/
  
• Online whiteboard – collaborative writing software (might come in handy if we have to do reports/outlines) - http://writeboard.com/

Google Apps

just something to look in to:
http://www.google.com/a/help/intl/en/edu/index.html#utm_medium=et&utm_source=catch_all

IM and Bubbl.us... losing me

my computer won't let me install IM and I can't work out how to find friends or collaborate on Bubbl.us

The Implcations of Digital on Business Education by Jennifer Williams

Hi All,

For those of you who did not ge to go to yesterday's seminar, it was very interesting and I have taken some notes for you which are following:

Jenny Williams

Career Summary

• Digital marketer for over 20 years across Asia, America and Europe - focused on driving innovation, growth and the evolution of the digital marketing industry
• Director on the national board of ADMA, chair of the digital round table of industry bodies and vice chair of the digital division of the AFA
• One of the "40 Biggest Players of the Digital Age" in B&T's Digital Media Magazine 2007
  Head lecturer for the UTS Ad School's digital marketing program and chairs the digital education committee for the board of ADMA
• Keynote speaker at conferences nationally and internationally about trends and best practices

Presentation

• Broadband penetration is rising worlwide and in Australia
• Australia is considered a 'hot spot' in terms of digital technology and usage
• 69% Aust households currently have broadband penetration
• Australia is ranked second on content usage in the world
• The Aust Govt. is funding the National Broadband Initiative which will increase our broadband penetration significantly
• Huge growth worldwide in the mobile web
• Worlwide there is 44% mobile phone usage
• There are 21 million people in Australia and 20 million mobile phones
• The next billion internet users will be from third world countries
• Online media advertising has grown by 44% since 2002
• 14.3% of advertising expenditure is related to digital services

Retail

• Digital is changing retail due to online sales models
• Ecommerce + centralised distribution allows for greater product sales
• 'Freemium' - giving the majority of customers free access to products
• Technology gives customers an option to tune businesses out and tune each other in
• Two books were released early this decade - Touching the Void by Joe Simpson and Into Thin Air by Jon Krakauer. Touching the Void was not marketed by the major bookstores and therefore sales were low, Into Thin Air was marketed well and had huge retails sales. Until Amazon.com connected these two books (if you read this, you will like this), Touching the Void became a major bestseller

• We now spend more time online than any other form of media.
• Consumption of digital is growing at the expense of traditional media
• Technology now allows us to target people individually

Types of recommendation engines

1. Personalised recommendations e.g. Expedia
2. Social recommendation e.g. Amazon.com
3. Item recommendation e.g. Pandora

Social network = self identification

• Social media is driving the latest digital evolution
• It is now about participation rather than presentation
• Youtube has 80,000,000 vidoes with over 12% are in copyright violation, and it accounts for 10% of internet traffic

Blogging

• 133,000,000 blogs indexed since 2002 (Technorati finds indexed blogs)

Twitter

• 1,749,920,621 no of tweets in May 2009
• 5,516,594,353 in Nov 2009

Facebook

• 200,000,000 active users
• 100,000,000 log on daily
• largest photo store online
• more popular than porn

Social networking is outstripping any other type of website & social networks interconnect

Social media is about people having conversations online

It's no longer about the brand it's about the customer as an individual

People's expectations of brands are changing, the term 'trust' and 'reputation' take on a new meaning and importance in converged media

Digital is changing the way companies operate, Avenue A Razorfish built a wiki using open source media wiki software, within a year every person in the organistaion was contributing to the wiki

A book called Wikinomics delves into the 7 types of digital age collaborations:

1. Peer Pioneers - peer to peer community based credit union
2. Ideogras - Proctor and Gamble uses product development incentives to tap into external resources
3. The prosumers (no notes here sorry)
4. New Alexandrians - collaborating for the benefit of science
5. Open Platforms - amazons Application programming interface ahs created a retail ecosystem
6. Global plant floor - Boeing enable suppliers to collaborate on spec and delivery complete sub-assemblies
7. Wiki Workplace (no notes here sorry)

There are over 130 million creative comons licenses

ABC pool is a creative commons enabled system

Web 2.0 is a many-to-many collaboration which:

• drives community
• builds ownership over success

45% of employers use social networking to investigate new employees

Blogs and professional networks like LinkedIn allow people to investigate connections that people have

Jennifer can be found at the following social networking sites and websites:

www.ideagarden.com.au

LinkedIn - http://www.linkedin.com/in/jennywilliams

Twitter - @ideagarden

Slideshare - jannyatideagarden

I recommend having a look at her slides on slideshare, I have added some to my delicious account! enjoy, Lhan

Welcome to a new week

Hi Everyone,

I hope you all had a great weekend, I know I did. This week I will be concentrating on setting us all up to use IM, I will let you know when I have made progress with IT. Don't forget to set up your bubbl.us account and let Jen know when you have done that and set up your delicious account if you haven't already done that yet. A few of us have connected our delicious accounts so please let us know when you are up and running.

I will be out the front of the Library at 11.20am this morning to walk down to the seminar The Impact of the digital age on Business in E4A Seminar Room 6 for those who would like to join me.

Lhan

Google Wave

Hello, all.

I just thought I would bring everyone's attention to Google Wave - let me not be a Google fanboy, but I think it's the next step forward in online communication.

You can see a demonstration here. The video is a long one - just skip the first 8 minutes until it gets going.

Wave isn't out of Beta yet, but I could possibly invite one or two members of the group to test it out. I have an account, and have used it a bit - it's like a souped-up hybrid of instant messenger, email and... some other stuff.

But seriously. Watch the video.

Hey Y'all

Hey Y'all, good to be here, actually the first time I've commented on a blog...ever! May take me some time to get used to all this stuff!

Facebook

I had a thought which is possibly less in the realm of our innovation group and more in the area of the communications team... should the library have its own facebook page?

I remember the idea was brought up (I think it was during one of the service delivery workshops) that we needed to put the library out there in the students' space, rather than waiting for them to come to us. And you couldn't find a more student-y space than facebook.

Manning Bar at the Uni of Sydney has its own facebook page, which is where I got the idea from. Somewhat different in function to a library, you might say, but the bar used the page quite well to network and get information out there about upcoming events, which is something that I think the library could take advantage of.

As I said, possibly not something our group would be involved with directly - just food for thought.

Delicious!

Hey guys, I have put in link at the side to the Delicious account i created for MQWeb2. It just has some of the bookmarks we have so far in the excel list.
I will see if you can share the delicious account with you guys so that you can also add bookmarks to the delicious account.
happy blogging.

Love the colour scheme Gai

It reminds me of Kermit the Frog!!!

Ok so I'm really good at remembering passwords NOT! It just took me 45 minutes to log into this blogger account - either I got my password wrong or I couldn't read their encrypted letters! All while I'm trying to do an eLearning session! Anyways, I;m in now and it's all good. Thanks Gai for setting this Blog up, hopefully we'll all use it regularly!

Lhan

I'm here - a few thoughts on the idea of 'social'

The term 'social media' has been confusing - well maybe not necessarily confusing - but to me the term 'social' is opposed to 'work'. Not that work can't be social, just that the term and the applications are geared towards pursuits which are not normally associated with business.

My thoughts are then that perhaps other staff would have similar thoughts and associations.

So, stay with me for a sec, that for the purposes of training further down the track, a shift away from the term 'social' or a deliberate linking to business terms may be in order. This is to curtail any negative impressions like mine above, and instill the idea that 'social media' can have legitimate 'business/work' applications.

I was initially wondering myself how these social web applications/tools would benefit an association. Am now seeing that they would not necessarily work across the whole of the library but could be used for specific teams or projects.

Any thoughts?

Hello, everyone.

It's exciting to be here.

Welcome to Web 2.0 Innovation Group

Hey guys welcome to our first blog. Hope we can get maximum use out of blogging at the library.